Welcome to Novel Expressions, where we believe that every business and individual has the potential for growth and success.
We specialize in business consulting and coaching, as well as personal development coaching, and leadership growth through workshops and small, specialized retreats!
We understand each business and individual are unique and tailor our consulting services to fit the specific needs of our customer. Let me introduce our dynamic team of dedicated professional here to support small businesses, entrepreneurs, and individuals in their quest for excellence and tell you a little bit more
Meet The Team
Heather Higgins - Founder and Visionary
As the founder of Novel Expressions, I bring a passion for business development and a commitment to fostering holistic success. With a belief that everything is fixable and a dedication to continuous education, I am driven by the values of trust, empathy, and building people. With over three decades of entrepreneurial and business experience, I understand the challenges and aspirations that come with running your own business.
My coaching and consulting approach, built on the foundation of customer service excellence, embodies an intuitive, intelligent, and non-judgmental spirit, reflecting my love for serving others, organizing talents, and helping people and businesses uncover hidden potential and create a strategic path forward.
When creating and organizing amazing events where friends can gather for safe connection, learning, and rejuvenation...and when this is accompanied by a delicious meal I've prepared for them - I am in my bliss!
Teri Crook
Teri, the talent, color and energy behind the detailing, drafting and project management side of this enterprise is an integral part of our team! She embodies the principles of exceptional customer service and working smarter, not harder. With a background steeped in process and manufacturing operations, she brings a wealth of knowledge to our clients. Teri is not just a team member; she is a catalyst for growth and a true advocate for the successful completion of your project and business prosperity.
When she isn't working for you - we will find Teri out with her camera capturing the incredible beauty of Maine or spending time with her boyfriend Nate as they discover the wonders of New England! Follow her on IG @tree_hobby_photography
Connie Allison
Meet Connie, our Business Admin! Connie plays a pivotal role in ensuring the seamless coordination of activities throughout our company. With years of business experience from accounting to customer service management, Connie efficiently manages agendas, travel plans, and appointments for both our dedicated staff and valued customers, guaranteeing our engagements run smoothly. Her dedication to streamlining operations and fostering effective communication embodies our core values of teamwork, customer service, and working smarter, not harder.
Connie is living her bliss when she is with her family! Alongside her love for travel and her knack for winning games against friends and family, Connie brings a unique blend of personal warmth and competitive spirit to our team.
Our Mission
At Novel Expressions, our mission is to empower small businesses by providing personalized coaching and consulting services. We believe the foundation of a successful business is exceptional customer service, and we are here to ensure that this crucial aspect is not just achieved but sustained.
Our Commitment
At Novel Expressions, we pride ourselves on fostering a culture of accountability and ownership. We understand that these qualities are the bedrock of a thriving business. Our commitment includes:
Accountability and Ownership: We believe in holding ourselves and our clients accountable for the actions and decisions made. Accountability is not just a word; it's a commitment to taking ownership of challenges, learning from them, and continuously improving.
Follow-Up: Effective follow-up is a cornerstone of our approach. We understand that consistent communication and follow-up are vital for the success of any business strategy. Our team is dedicated to ensuring that your business plans are not just initiated but are followed through with precision.
Modeling Expected Behavior: We don't just advise; we lead by example. Our team is committed to modeling the expected behavior in every aspect of business. From customer interactions to internal teamwork, we strive to exemplify the values we instill in our clients.
What Sets Us Apart
Relationship-Centric Approach: We believe that everything in business is about relationships. Our strategies are designed to enhance your connections with customers, team members, and stakeholders.
Perpetual Business Education: Just as business education is perpetual, so is our commitment to keeping you informed about the latest trends, strategies, and tools that can propel your business forward.
Team-Oriented Solutions: We work collaboratively, valuing each team member's unique skills and talents. Through teamwork, we build a strong foundation for success.
Join us at Novel Expressions, where your business journey is our priority. Together, let's create an environment of growth, trust, and continuous success.
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