BUSINESS SOLUTIONS
UNLOCK YOUR BUSINESS POTENTIAL
Whether you are just starting out or have been in business for years, we all face hurdles and struggle to overcome challenges as we work to achieve our goals and build the business of our dreams. At Novel Expressions, we believe in providing the support and expertise you need to navigate these obstacles
and reach your full potential.
No cookie cutter options here, our business consulting solutions are tailored to address
your pain points head-on, guiding you towards success in the competitive marketplace.
sERVE. sHARE. sustain
Why Choose Us?
-
Customer Service Excellence: Exceptional customer service must be trained to sustain. We help you build and maintain this crucial aspect of your business.
-
Team-Oriented Approach: Every employee has potential. We work with you to unlock and develop this potential, creating a strong, cohesive team.
-
Continuous Growth: Business education is perpetual. We provide ongoing support and education to ensure your business continues to grow and thrive.
-
Valuable Business Resources: We believe none of us succeed alone. We will teach you how to create, build, and grow resources tailored to your specific needs, helping you sustain a thriving business.
-
Supportive Community: We believe that everything is about relationships. By developing a supportive and connected community, we help you foster a network of like-minded business leaders who can offer guidance, support, and inspiration.
-
Empathy and Strength: We believe in the power of empathy and strength in business. Our approach is designed to build trust and resilience within your team.
-
Fairness and Equity: Fairness and equity are at the core of our values. We strive to create an inclusive and equitable environment for all.
SOLUTIONS FOR BUSINESS
DEVELOPMENT CONSULTING
ALIVE PACKAGE
WHO IS THIS PACKAGE FOR?
What keeps you up at night?
Help me understand your personal mission/vision and where your business is now and where you want to go.
WHAT DOES IT INCLUDE?
-
Culture assesment
-
Identify and assess bottlenecks
-
Management training
-
Create Operating Framework
-
KPI development
-
ROI expectations
-
Comfort zones / Change management
-
Discounts off Retreats, Workshops and Team Training
DRIVE PACKAGE
WHO IS THIS PACKAGE FOR?
Are you already an established business but hitting bottlenecks in your growth? This is where Novel Expressions comes in. We asses your management team, operation systems, and your employees.
WHAT DOES IT INCLUDE?
-
Management Team Assessment
-
Identify Goals and Business Vision
-
Internal Infrastructure Assessment
-
Assess employee fit
-
Effective, concise communication training
-
Building your bench
-
Crucial conversation training
-
Leadership skills training
-
Skills gap training
-
Best Practices
-
Identify legacy knowledge
-
Discounts off Retreats, Workshops and Team Training
Thrive PACKAGE
WHO IS THIS PACKAGE FOR?
Thrive is when we look outside your business and take a deep-dive not only into your business and team but your competitive landscape and customers as well.
WHAT DOES IT INCLUDE?
-
Customer survey assessment
-
Market/competition assessment
-
Identify and develops Culture/Change champions
-
Business basics boot camp for employees
-
Execute training program
-
Innovate and Automate
-
Elements of the action plan:
-
One-on-one coaching for leadership team
-
Accountability follow up
-
Slack communication
-
Team Trainings - lunch and learn
-
Procedure development
-
Technique training
-
Best Practices Development and Training
-
Customer Service training
"
I’ve known Heather for several years and worked with her in different capacities. She has great leadership and organizational skills, as well as being an excellent teacher and trainer. I recommend her wholeheartedly! Any workshop or event she puts together would be well worth your investment!
Shirley Boiteux
Owner
Hatch Design and Creative Store
"
LET'S GET STARTED
Schedule a call with one of our business consultants