THE BUZZ BLOG

Legacy knowledge is the collective experience, process and expertise accumulated over time for business practices and procedures.

In the journey of life, there are few pursuits as rewarding and transformative as the conscious alignment of one's daily actions with...

When I was thirteen, I wanted to go see the Village People concert with friends. I couldn’t wait to dance and sing “Macho Man” or “YMCA”...

In the ever-evolving world of business, effective communication is an indispensable tool for success. Whether you're a business owner, an...

To those of you who read this blog before you get to hear my Diet Coke story - please take a minute to read Where Did Customer Service Go... and you will understand why I am so passionate about employee training programs to combat the degradation of customer service!